A simple-to-use app for Android and iOS is at the core of our customer-centric approach. GTS App is a one-stop solution for both provider and customers, with a rich mix of features and functionality. Log in to a single app for an end-to-end experience delivered in a user-friendly way, from booking and payment to pick-up and drop-off using GPS and in-app maps.
Features and Benefits
One app serves multiple communities, allowing CaaS providers to experiment with different services in different areas.
Every step in the app has been fine-tuned over the years to deliver an exceptional customer experience and build loyalty.
Try Before They Buy
As soon as customers download and open the app, they get a great insight into the service – cars to share in their area, for example, that encourage them to subscribe.
Customers only see the service that they’ve signed up for, including special offers and features tailored to their taste and budget.
Know Your Customers
GTS App usage can be tracked and analysed in GTS cloud, giving providers unprecedented insight into a customer’s behaviour and preferences.
Because the app can carry multiple services, CaaS providers can transition customers through different services as their life circumstances change.
White Label Service
CaaS providers can customer GTS App with their own branding to start building a closer relationship with their customers.
Monitor and Measure
Every customer engagement with the app tracked with a view to our developers continually improving the experience.
The accumulation of customer data on behaviour and service preferences makes it possible to generate more revenue from engagements.
In-app purchases present additional revenue-generating opportunities, such as selling insurance, adding a roof rack or a car seat.
Faster Issue Resolution
Using the smartphone camera and a built-in time stamp, the GTS App makes light work of user’s reporting car damage or other issues.