GTS Case Study
KINTO AUSTRALIA
About Kinto
KINTO Australia are Toyota’s mobility brand in Australia. KINTO provides rental services via the Toyota dealer network, from Airports and at remote on-street locations. KINTO also supports subscription services for longer term rental periods. From one hour to three years KINTO Australia have you covered!
The Opportunity
“Car Rental Reimagined” was the vision the team in KINTO Australia set for themselves. To move customers from rental desks to a digital first service KINTO Australia needed a technology partner that could scale for a very large service and manage remote on-street rental (KINTO Share), dealership rental (KINTO Rent) and subscription services (KINTO Flex). To address the challenge of cellular connectivity across the vast continent Toyota Australia also required a provider that could integrate directly with their own hardware to provide Bluetooth access to vehicles, rather than over-the-air access
To move customers from rental desks to a digital first service KINTO Australia needed a technology partner that could scale for a very large service and manage remote on-street rental, dealership rental, and subscription services.
The GTS Solution
The GTS platform’s added subscription functionality enable the KINTO Flex service to bill long term customers on a rolling monthly basis. GTS also integrated with Toyota Australia’s hardware to ensure highly reliable bluetooth access to vehicles. Functionality was also added to allow insurance companies to log onto the platform and book cars for clients who had been in an accident, this ensures replacement vehicles are always a Toyota.
The Benefits
- GTS’s hardware integration is so robust that KINTO does not provide a physical key to its customers in Australia, this is a significant cost saving and allows for better fraud control.
- The capacity for KINTO’s customers to engage in a fully digital process and rent from one minute to three years has delivered on KINTO’s goal of car rental reimagined.
- Extended test drives can now be provided, aiding the sales process.
- Insurance replacement vehicles ensure customers are always in the Toyota ecosystem.